← Shop Runs Itself

Service agreement

For the Self-Running Business Install. Written to be read, not to be survived. Last updated 25 August 2026.

This is the agreement between Keystone Brands Holdings LLC, a Pennsylvania limited liability company trading as Shop Runs Itself ("I", "me"), and the business buying an install ("you"). It takes effect when you pay the deposit.

1. What I'm doing

One Self-Running Business Install, which is a fixed piece of work, not an hourly arrangement:

If something outside this list would genuinely help you, I'll tell you and you can decide what to do about it. I won't quietly add it and I won't quietly bill for it.

2. What I'm not doing

3. Price and payment

$2,500 total. Half up front, half when the work is delivered. The second half is due within 7 days of delivery.

The price is fixed. It doesn't change because the work turned out harder than I expected, and there's no hourly overage.

You pay for your own third-party services directly, with your own card, on your own accounts. Email platforms, scheduling tools, apps: I don't resell anything and I don't take commissions or affiliate payments on tools I recommend. If that ever changes I'll tell you before it does.

4. How long it takes

30 days, starting from the later of the deposit clearing or you giving me the access I need. If you go quiet, that clock pauses rather than running out on you.

5. Access, accounts, and who owns what

Everything is built in your accounts, under your logins. Not mine, not on a platform I control, not on a subscription that dies if you stop paying me. When the work is done you own all of it and you can hand it to anyone.

You'll need to give me access to the accounts involved. Grant it through each platform's own invite or delegated-access feature wherever one exists rather than sending me passwords. When the install is finished, revoke my access. I'll remind you to.

The Owner's Binder is yours, including if you sell the business.

6. What I need from you

7. No promises about results

I do not promise revenue, traffic, rankings, sales, or growth of any kind, and nothing I've said anywhere should be read as promising it. What I promise is that the systems above get built, that they work when I hand them over, and that I'll show you they work. What your market does after that is not something I or anyone else can guarantee.

The automated checks are monitoring, not insurance. They're designed to catch common breakages quickly. They will not catch everything, and I don't warrant that they will.

8. Third-party platforms

Your shop depends on companies neither of us controls. They change their rules, their pricing, and their APIs, sometimes without warning, and they can suspend accounts for reasons they don't explain. I build to their published rules and stay inside their limits. I'm not responsible for what those platforms do.

9. Confidentiality

I'll see your numbers, your suppliers, and your customer data. I don't share any of it, I don't use it for anyone else, and I don't name you as a client publicly without asking you first.

I do keep anonymous notes about the kinds of problems I find across shops, so the checks get better over time. Nothing in those notes identifies you or your business.

10. Stopping

Either of us can stop the install at any time by saying so in writing.

Connected, if you take it, is month to month. Cancel any time, no notice period, no cancellation fee. I won't make you email three times to leave.

11. Liability

If something I do goes wrong and it costs you money, what I owe you is capped at what you paid me. Neither of us is liable to the other for indirect or consequential losses such as lost profits.

12. The rest

I'm an independent contractor, not your employee or your partner. This agreement is governed by Pennsylvania law. If any part of it turns out to be unenforceable, the rest still stands. Changes have to be in writing, and email counts.